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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

27 days ago

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative role involves managing customer inquiries and support tickets through various communication channels, including email, chat, and phone. The position focuses on resolving general queries, processing refunds, and conducting outbound calls to promote products and gather feedback. This role requires maintaining accurate records in CRM tools and achieving performance goals within a multicultural environment in Lisbon.

Responsibilities

Respond to customer requests via email, chat, contact forms, and calls
Handle support tickets related to general queries, refunds, or incomplete services
Conduct outbound calls to promote products, collect feedback, and support customer success

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.