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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

1 month ago

Remote

Full Time

Junior

0 applicants

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About this role

This role involves providing customer support in German within a multicultural environment in Lisbon, handling inquiries and resolving issues through various communication channels. The position focuses on maintaining accurate records, achieving performance goals, and contributing to customer success through proactive outreach. It offers relocation support and a competitive salary package for candidates moving to Portugal.

Responsibilities

Respond to customer requests via email, chat, contact forms, and calls
Handle support tickets related to general queries, refunds, or incomplete services
Conduct outbound calls to promote products, collect feedback, and support customer success

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.