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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

1 month ago

Braga, Braga, Portugal

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves providing professional and friendly customer support via phone, email, and chat to address inquiries, order issues, and product information. The position requires resolving customer concerns, maintaining accurate records in the CRM system, and ensuring overall customer satisfaction. The role is based on-site in Braga, Portugal, with a Monday to Friday rotational shift schedule.

Responsibilities

Respond to customer inquiries via phone, email, and chat
Assist customers with product information and order issues
Resolve customer concerns and escalate complex issues

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.