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Customer Support Representative at Concentrix - ApplyBlast

Customer Support Representative

Concentrix

1 month ago

3.3 on Glassdoor

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

Join an international team in Lisbon to support customers by resolving inquiries related to an e-commerce platform. This role utilizes Dutch and English language skills to deliver excellent customer service and create a seamless user experience. The position involves handling inbound and outbound calls to address customer issues and ensure high satisfaction levels.

Responsibilities

Provide customer support via inbound and outbound calls
Resolve customer issues related to an e-commerce platform
Escalate complex cases when necessary

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.