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Customer Support Representative at Concentrix - ApplyBlast

Customer Support Representative

Concentrix

28 days ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary contact point for Italian-speaking customers, providing empathetic support for inquiries, account requests, and service solutions. The position requires assisting clients via phone, email, and digital chat channels while resolving issues promptly to ensure high satisfaction. It is a 100% remote opportunity based in Greece with a focus on work-life balance and professional growth.

Responsibilities

Assist Italian-speaking clients via phone, email, and digital chat channels
Provide accurate guidance regarding account inquiries, service updates, and billing
Resolve customer issues promptly and maintain accurate customer records

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.