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Customer Support Representative at Chefman - ApplyBlast

Customer Support Representative

Chefman

28 days ago

2.9 on Glassdoor

Mahwah, New Jersey, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

This role provides customer support through email, chat, and social media, addressing product inquiries, recalls, and warranty questions for Chefman and CHEF iQ products. The position begins as a remote role with an expectation to transition to an in-office position in Mahwah, New Jersey, within 12 months. The selected candidate will collaborate with the team to maintain high service standards and resolve customer issues effectively.

Responsibilities

Provide timely responses to customer inquiries through multiple channels
Review and resolve customer issues to maintain high satisfaction
Manage and prioritize support cases while collaborating with team

Skills

About Chefman

chefman.com

Headquarters

Mahwah, New Jersey, United States

Company Size

51-200 employees

Founded

2011

View Profile

Chefman is a consumer kitchen appliance brand that sells a full line of small appliances—air fryers, toaster ovens, kettles, cookware, and more. They sell directly to consumers online with exclusive offers and nationwide shipping. Chefman positions its products as premium, user‑friendly tools designed to simplify home cooking and meal prep. Their focus is on modern, space‑saving electric appliances for everyday home cooks.