getpenfold
This role serves as the primary point of contact for customers, delivering exceptional service through phone, email, and chat to resolve inquiries and concerns efficiently. The position involves collaborating with support and operations teams to streamline processes and enhance the overall customer experience. It requires strong communication skills, problem-solving abilities, and the capacity to thrive in a fast-paced, remote-first environment.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2018
Penfold is a digital pension provider that simplifies workplace auto-enrolment and private pensions for UK businesses and their employees. Its platform streamlines onboarding, ongoing management and compliance so employers can set up pensions quickly, reduce admin and support employees’ financial wellbeing. Targeted at SMEs and startups, Penfold emphasizes a fast, mobile-friendly experience with transparent pricing and tools for employees to save and monitor their retirement pots.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for getpenfold.
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