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Customer Support Representative at Concentrix - ApplyBlast

Customer Support Representative

Concentrix

20 days ago

3.3 on Glassdoor

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This role provides customer support to small and medium-sized business clients through phone, chat, and email, helping them effectively use digital advertising products and tools. The position focuses on delivering an excellent customer experience through warm communication, empathy, and strong problem-solving skills. It involves handling pre- and post-sales support, resolving customer issues, and maintaining high satisfaction levels.

Responsibilities

Provide customer support through phone, chat, and email
Assist business clients with digital advertising products and tools
Resolve customer questions and issues to maintain satisfaction

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.