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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

13 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary point of contact for customers in the French market, requiring patience and clear communication to resolve issues across phone, chat, and email. The position focuses on maintaining organized case management, following up on open tickets, and identifying recurring problems to address at the source. It is an on-site position in Lisbon, Portugal, requiring fluent French and B2-level English proficiency.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Manage and follow up on open customer support cases
Identify and flag recurring issues for resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.