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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

15 days ago

Lisbon, Lisbon, Portugal

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative serves as the primary point of contact for customers, providing assistance via phone, chat, and email while maintaining a calm and professional demeanor. The role involves resolving customer inquiries, following up on open cases, and identifying recurring issues to improve service quality. This position requires fluent Hebrew and a tech-comfortable mindset to navigate internal systems effectively.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Maintain calm and clear communication with frustrated customers
Flag recurring issues for systemic resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.