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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

18 days ago

Braga, Portugal

Hybrid

Full Time

Junior

0 applicants

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About this role

A well-established company in Braga is expanding and seeking a Customer Support Representative to provide front-line support by fielding questions and resolving issues to ensure customer satisfaction. The role involves managing customer inquiries across phone, chat, and email while maintaining accurate internal records. This position offers a hybrid work model with rotational shifts from Monday to Friday.

Responsibilities

Field customer questions and resolve issues across phone, chat, and email
Flag recurring issues to address problems at the source
Maintain accurate internal systems and case notes

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.