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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

12 days ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This Customer Support Representative role in Lisbon, Portugal, serves as the primary voice for customers seeking assistance, emphasizing tone and follow-through alongside accurate problem resolution. The position involves maintaining a collaborative team environment, ensuring internal systems and case notes are up to date, and determining when issues require escalation. It is an on-site, full-time opportunity for fluent Dutch and English speakers.

Responsibilities

Resolve customer issues efficiently while maintaining quality standards
Maintain accurate internal systems and case notes
Determine when to escalate issues versus resolving them directly

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.