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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

15 days ago

Porto, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves being the primary point of contact for customers, resolving issues efficiently while maintaining high quality standards. The position requires clear communication and the ability to manage multiple cases simultaneously across phone, chat, and email channels. It also involves keeping internal systems updated and flagging recurring issues for further resolution.

Responsibilities

Resolve customer issues efficiently across phone, chat, and email channels
Flag recurring issues to address them at the source
Maintain accurate internal systems and case notes

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.