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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

23 days ago

Porto, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Representative in Porto, Portugal, provides front-line support by fielding customer questions and resolving issues across phone, chat, and email. The role involves following up on open cases, maintaining composure with frustrated customers, and flagging recurring issues for resolution. This on-site position operates on a Monday to Saturday schedule from 7am to 7pm.

Responsibilities

Field customer questions and solve problems across phone, chat, and email
Follow up on open cases to ensure timely resolution and customer satisfaction
Flag recurring issues to enable proactive problem-solving at the source

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.