First Stop Health
First Stop Health is seeking a Customer Support Representative to serve as the primary point of contact for members, clients, and providers, delivering empathetic and efficient support for virtual healthcare services. This fully remote role involves troubleshooting issues, managing work queues, and ensuring a seamless customer experience across urgent care, mental health, and primary care offerings. The position requires maintaining flexible schedules to support 24/7 operations and adhering to strict healthcare regulations.
Headquarters
Chicago, Illinois, United States
First Stop Health is a member-based virtual care service, offered as a benefit through employers and organizations. Employer solutions include Virtual Primary Care, Virtual Urgent Care, and Mental Health, and Wellness Specialist Care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Stop Health.
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