eaton
The Customer Support Representative provides commercial support for a portfolio of project business customers, interfacing with clients and internal stakeholders via phone, email, chat, and case management tools. This role involves managing orders, handling complaints, coordinating deliveries and billing, and resolving pre-sales and post-sales service issues. The position requires fostering strong customer relationships and promoting continuous improvement within an inclusive, global team environment.
Eaton is a global power management company that provides energy-efficient solutions for electrical, hydraulic, and mechanical power. Its portfolio spans electrical distribution and protection, fluid conveyance, aerospace components, and vehicle drivetrain technologies, serving industrial, commercial, data center, and aerospace customers. With a focus on reliability, efficiency, and sustainability, Eaton helps customers reduce energy use and manage power more safely across diverse applications. The company operates a worldwide network of manufacturing, engineering, and service centers to support its global customer base.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eaton.
eaton didn’t post a salary, so this is our estimate from similar listings.
28% above the average for this role
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