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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

10 days ago

Remote

Full Time

Junior

0 applicants

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About this role

Join a Slovak-speaking team in Athens to provide remote customer support, focusing on resolving cases, improving processes, and ensuring customer satisfaction. The role involves following up on open cases, escalating issues when necessary, and confirming resolutions with clients. This position requires fluent Slovak and English communication skills, along with a quiet workspace for remote work.

Responsibilities

Follow up on open cases to prevent customer wait times
Suggest improvements to reduce repeat customer contacts
Escalate cases with complete notes and confirm resolutions

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.