chargeflow
The Customer Support Representative at Chargeflow provides live support to B2B clients, helping them manage chargebacks and protect their revenue through clear communication and problem-solving. This role involves handling inquiries across billing, technical, and administrative topics, investigating issues, and collaborating with internal teams to ensure timely resolutions. The position requires strong English communication skills, attention to detail, and experience with CRM and ticketing systems.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2020
Chargeflow is an AI-powered chargeback management, prevention, and recovery platform trusted by 20,000+ eCommerce brands, SaaS companies, and enterprise businesses. It automates dispute responses end-to-end using AI-driven evidence generation, real-time prevention alerts, and an insights dashboard, integrating with 100+ platforms to reduce manual work. Chargeflow offers success-based pricing (pay only for recovered chargebacks) and a 4x ROI guarantee, delivering industry-leading chargeback win rates and dispute rate reductions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for chargeflow.
Billing Operations Excellence Specialist - TENTENS Tech
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