fidelitone
The Customer Support Representative ensures customer satisfaction by providing timely, efficient, and accurate service via telephone, Skype, and email. The role involves handling incoming and outbound calls, resolving billing, service, and scheduling issues, and maintaining positive customer relationships. The position requires problem-solving skills, computer proficiency, and the ability to work in a fast-paced environment.
Headquarters
Wauconda, Illinois, United States
Company Size
501-1000 employees
Founded
1929
Fidelitone is a third‑party logistics (3PL) provider that specializes in inbound logistics, order fulfillment, last‑mile delivery, and service‑parts management. They deliver tailored supply‑chain solutions designed to improve customer loyalty through reliable warehousing, pick‑and‑pack, returns management and timely delivery. Fidelitone works with B2B and e‑commerce clients to scale fulfillment operations and streamline distribution. Their offerings combine flexible operational capabilities with integration support so partners can better manage inventory, service parts, and end‑customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for fidelitone.
fidelitone didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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