Iron Mountain
Iron Mountain is seeking a German-speaking Customer Support Senior Analyst to manage inquiries across multiple channels for their global records and information management business. The role involves resolving both routine and complex customer problems, conducting technical training, and analyzing data to drive retention and service quality. Candidates will collaborate with various internal teams while maintaining high standards of data integrity and compliance in Cluj-Napoca, Romania.
Headquarters
Boston, Massachusetts, United States
Company Size
10001+ employees
Founded
1951
No matter what your information management needs are, we’ve got you covered. Staffed with trained and vetted professionals, our Iron Mountain team is on a mission to help you protect, unlock, and extend the value of your work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Iron Mountain.
Iron Mountain didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role