Customer Support Services Fiduciary Agent

Jimdo(25 days ago)

RemoteFull TimeSenior$48,000 - $56,000Customer Experience

About this role

Jimdo is a platform designed to empower self-employed individuals and small businesses by providing an AI-driven platform that combines design tools and business management features. The company focuses on helping users grow and manage their online presence with personalized, data-driven insights.

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Required Skills

Customer Support
Payments
Billing
SaaS
Fintech
Support Tools
Inside Sales
Customer Success
CRM
Process Improvement

About Jimdo

careers.jimdo.com

Jimdo is a digital platform that empowers small businesses by providing them with a suite of tools to establish and grow an online presence. Founded in 2007, the company specializes in an AI-driven website builder along with features such as online stores, legal text generators, SEO assistance, and social media integration, catering mainly to microbusinesses. With a diverse team of over 230 professionals spread across 50 nationalities, Jimdo is committed to delivering innovative solutions that simplify the journey for solopreneurs and self-employed individuals. The company prides itself on its agility, meaningful work culture, and a strong belief in the uniqueness of each individual, creating an environment where everyone can thrive.

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