TriNet
This role serves as the initial point of entry for resolving customer inquiries regarding human resources topics, including benefits, payroll, and general HR matters. The position focuses on delivering an exceptional client experience by addressing service issues via phone, email, chat, or service cases with an emphasis on first-contact resolution. It involves documenting interactions in the CRM system and escalating complex issues to specialized resources as needed.
Headquarters
Dublin, California, United States
Company Size
1001-5000 employees
Founded
1988
TriNet is a professional employer organization (PEO) that provides comprehensive HR solutions for small and medium-sized businesses. It combines payroll, benefits, risk management, compliance, and HR outsourcing with a technology platform to streamline workforce administration and give employers access to enterprise-grade benefits. Headquartered in Dublin, CA, TriNet helps reduce administrative burden and liability so growth-minded companies can focus on their core business.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TriNet.
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