Customer Support Specialist (12-Month Contract)
SpryPoint(19 days ago)
About this role
SpryPoint is a fast-growing, cloud-native utility-focused software company dedicated to modernizing utility customer service and operations in North America. They serve water, electric, and gas utilities, providing comprehensive SaaS solutions to replace legacy systems and meet evolving customer expectations.
Required Skills
- SQL
- API
- Reporting
- Help Desk
- Cloud
- Customer Support
- Troubleshooting
- Ticketing
- Technology
- Problem Solving
Qualifications
- BS in Computer Science
- Experience in SaaS
- Help Desk experience
- Knowledge of cloud platforms
- Customer service experience
About SpryPoint
sprypoint.comSpryPoint is a digital product studio and consultancy that helps organizations design, build, and maintain websites and web applications. They combine product strategy, UX/UI design, and engineering—often working with WordPress and modern front‑end stacks—to deliver performant, accessible experiences. SpryPoint typically partners with startups and small-to-medium businesses to move ideas from concept to launch and provide ongoing support and optimization.
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