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© All Rights Reserved. ApplyBlast.com
Vantaca
The Customer Support Specialist at Vantaca provides excellent customer experience by resolving inquiries, guiding users through product features, and assisting with configurations. This role involves handling incoming support requests via phone, email, and Zendesk while maintaining high response quality and meeting service level agreements. The specialist collaborates with team members to identify trends, escalate complex issues, and contribute to process improvements.
Headquarters
Wilmington, North Carolina, United States
Company Size
51-200 employees
Founded
2016
Vantaca is a SaaS company that provides comprehensive community association and HOA management software. Its platform centralizes core HOA workflows — from financials and accounting to homeowner communication and portals — to simplify management and improve the homeowner experience. Vantaca also highlights integrated, AI-enabled tools (branded features like ACCU_AI, KAI and HOAi) to automate tasks and streamline operations. The product is aimed at community association managers and property-management firms seeking an end-to-end solution for accounting, operations, and resident engagement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vantaca.
Vantaca didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role