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Customer Support Specialist - AgTech at Halter - ApplyBlast

Customer Support Specialist - AgTech

Halter

3 months ago

4.2 on Glassdoor

Buenos Aires, Buenos Aires, Argentina

Onsite

Full Time

Medior

0 applicants

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About this role

As a Customer Support Specialist, you will establish Halter's presence in South America by providing world-class support to producers in Argentina, Uruguay, and Brazil. You will act as a problem-solver and educator, bridging the gap between customers and global teams to ensure seamless operations and drive positive outcomes for ranchers and their animals. The role involves proactive and reactive support, troubleshooting issues, and leveraging data to continuously improve the customer experience.

Responsibilities

Troubleshoot issues and solve problems using data and tools
Analyze support data to identify patterns and improvement opportunities
Collaborate with field, onboarding, and product teams to ensure seamless customer experiences

Skills

About Halter

halterhq.com

Headquarters

Awhitu Central, Auckland, New Zealand

Company Size

51-200 employees

Founded

2016

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Halter is a livestock technology company that provides virtual fencing and pasture management via solar-powered GPS collars paired with an easy-to-use mobile app. Their system lets farmers create virtual boundaries, shift cows remotely, monitor animal health and detect heats, and optimise grazing to increase pasture utilisation and reduce farm workload. Trusted by 1,000+ farmers across markets (NZ, AU, US), Halter focuses on practical hardware and software solutions that improve farm efficiency and animal welfare.