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© All Rights Reserved. ApplyBlast.com
TIDAL
Tidal is seeking a Customer Support Specialist to manage customer inquiries and resolve issues for a technology company that supports creators with online shops and memberships. The role involves handling orders, shipping, refunds, and account concerns through Zendesk while maintaining clear and empathetic communication. The specialist will investigate cases, escalate complex issues, and contribute to improving the overall support experience.
Headquarters
New York, New York, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TIDAL.
56% below the average for this role