Optimal Workshop
A Customer Support Specialist at Optimal in Wellington provides first-line technical support via Intercom and manages the participant recruitment workflow for the company's research tools. The role involves troubleshooting user issues, coordinating study setups with third-party providers, and implementing process improvements for the customer experience team.
Headquarters
Mount Victoria, Wellington, New Zealand
Company Size
51-200 employees
Founded
2007
Optimal Workshop is the intuitive, expert-backed platform built for enterprise research excellence. From design to analysis, Optimal makes insights effortless.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Optimal Workshop.
Optimal Workshop didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role