aleno
A Customer Support Specialist at aleno shapes customer experiences by providing expert support, collecting feedback, and influencing product development. The role involves working closely with customers in the restaurant and hospitality industry, using AI tools, and contributing to internal processes.
aleno is a digital assistant platform built specifically for hotels and restaurants. Its AI‑powered, intuitive solution offers real‑time support and remote access to streamline operations and guest interactions. Designed to be used from anywhere, aleno helps teams automate routine tasks, respond faster to guests, and improve overall service efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for aleno.
8% below the average for this role