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Customer Support Specialist for a DTC company (US-based/Remote) at Paired - ApplyBlast

Customer Support Specialist for a DTC company (US-based/Remote)

Paired

2 months ago

4.8 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The Customer Support Specialist will provide assistance to customers of a direct-to-consumer retail company, handling inquiries and issues remotely. The role focuses on delivering high-quality support and ensuring customer satisfaction for US-based operations.

Responsibilities

Respond to customer inquiries via email and chat
Resolve order issues and process refunds
Collaborate with fulfillment team to ensure timely delivery

Skills

About Paired

paired.com

Company Size

1-10 employees

Founded

2016

View Profile

Paired is a couples-focused relationship app designed to strengthen communication and intimacy. It delivers daily questions, quizzes, games, and relationship advice to help couples learn more about each other in a fun, interactive way. Marketed as the #1 relationship app, Paired invites users to try it for free. Whether you’re seeking better connection or everyday sparks, Paired provides guided prompts and activities to improve your relationship.