Customer Support Specialist (French-speaker)
Klaviyo(3 days ago)
About this role
Klaviyo seeks fluent French-speaking Customer Support Specialists to deliver exceptional assistance to their EMEA customers. The role involves providing product support, troubleshooting, and guidance across email and live chat channels, helping customers scale their businesses with Klaviyo.
Required Skills
- Customer Support
- Troubleshooting
- Product Knowledge
- Communication
- AI
- E-commerce
- SaaS
- Zendesk
- HTML
- CSS
About Klaviyo
klaviyo.comKlaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
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