ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Support Specialist, German (Weekend Shift) at Klaviyo - ApplyBlast

Customer Support Specialist, German (Weekend Shift)

Klaviyo

4 months ago

3.3 on Glassdoor

Dublin, IE

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Klaviyo is seeking German-fluent Product Experts to deliver exceptional technical and non-technical support for their EMEA database and marketing customers. This hybrid role involves troubleshooting software issues, resolving escalated complaints, and guiding clients on platform usage and AI-integrated workflows within a high-volume environment.

Responsibilities

Provide high-quality product support via email and live chat to Klaviyo customers.
Diagnose software issues and resolve escalated customer complaints using established processes.
Communicate technical and non-technical concepts to users effectively and thoughtfully.
Document troubleshooting steps and contribute to transforming workflows with AI integration.
Support customers with questions regarding marketing, sales, and e-commerce setup.

Skills

About Klaviyo

klaviyo.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.