Customer Support Specialist I - Sunday - Wednesday; 9am - 8pm
ozarksgo
About this role
The Customer Support Specialist I at OzarksGo provides technical assistance and support to customers facing issues related to fiber-optic internet services. The role involves troubleshooting, communicating effectively with customers, and maintaining detailed records to ensure a positive subscriber experience.
Skills
Qualifications
About ozarksgo
ozarksgo.netOzarksGo is a fiber internet and communications provider serving Northwest Arkansas and Northeast Oklahoma. A subsidiary of Ozarks Electric Cooperative, it delivers gigabit residential internet, TV, and telephone services to communities such as Fayetteville, Springdale, Prairie Grove, Stilwell, and Westville. The business arm offers fiber-based solutions including Ethernet, hosted unified communications, business TV, and colocation, with scalable connectivity options. OzarksGo emphasizes local coverage, customer support, and online tools for sign-up, quotes, and service availability.
About ozarksgo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ozarksgo.
Salary
$8k – $11k
per year