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© All Rights Reserved. ApplyBlast.com
Uber Freight
The Customer Support Specialist II ensures timely delivery of customer shipments while maintaining daily communication and building strong relationships with customers and carriers. This role involves processing shipment entries, monitoring load status, and resolving logistics issues to exceed on-time pick-up and delivery expectations. The position requires effective communication with shippers, receivers, and carriers to manage appointments and address service failures or detention information.
Uber Freight is a technology-driven transportation and logistics company (part of Uber) that connects shippers and carriers through a digital freight marketplace. It provides on‑demand and contract truckload capacity, real‑time pricing and tracking, carrier apps, and enterprise services like managed transportation, analytics, and API/TMS integrations to streamline booking and operations. Shippers and carriers use Uber Freight for access to broad capacity, automated workflows, and data‑driven insights to lower costs and improve reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uber Freight.
68% below the average for this role
Uber Freight enters last mile through Better Trucks partnership
Nov 13, 2025
