Customer Support Specialist III

Exact Sciences Corporation(26 days ago)

Madison, WIOnsiteFull TimeMedior$42,000 - $73,000Customer Support

About this role

The Customer Support Specialist III at Exact Sciences is a frontline role supporting patients, sales teams, and internal stakeholders to facilitate access to cancer testing and care. The position operates within the Customer Care Center and focuses on driving positive patient experiences and supporting specialty and national accounts. This is a full-time, onsite role based in Madison, WI.

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Required Skills

Phone Support
Patient Support
Issue Resolution
Order Entry
Escalation Management
Process Improvement
Communication
Organization
Teamwork
Detail Oriented

+2 more

Qualifications

High School Diploma
GED
Associates Degree

About Exact Sciences Corporation

exactsciences.com

Exact Sciences is a leading company dedicated to cancer prevention and early detection through innovative testing solutions. Specializing in molecular diagnostics, the firm provides advanced tests that help identify potential malignancies and guide therapy decisions. Their flagship product, Cologuard, is a non-invasive screening test for colorectal cancer, contributing significantly to patient health management. Exact Sciences aims to enhance patient outcomes by promoting early detection and regular screenings.

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