Customer Support Specialist (Mid-Level, Full-Time)
Assistantly(1 month ago)
About this role
A Customer Support Specialist at the mid-level provides assistance to customers, resolving inquiries and issues to ensure satisfaction and retention. The role involves interacting with clients, troubleshooting problems, and collaborating with internal teams to improve service quality.
Required Skills
- Customer Service
- Troubleshooting
- Communication
- Problem Solving
- Client Relations
About Assistantly
assistantly.comAssistantly is a strategic partner for founders that connects you with AI-powered, multi-skilled Unicorn Assistants who handle admin, operations, marketing, and CX—designed to flex and scale with a growing startup. They source offshore talent from the Philippines and Latin America and typically place Unicorns in about 14 days or less. Pricing is transparent, with most roles around $2,500–$3,000 per month (higher for niche roles), plus a risk-free replacement guarantee and ongoing Success Manager support. A proprietary Leadership DNA Profile helps ensure each Unicorn aligns with your leadership style and culture, with full visibility through the Assistantly Dashboard.
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