Customer Support Specialist (Mid-Level, Full-Time)
Assistantly(1 month ago)
About this role
A Customer Support Specialist provides assistance to customers, resolving their queries and issues to ensure satisfaction. The role involves engaging with clients to understand their needs and deliver effective solutions.
Required Skills
- Customer Support
- Communication
- Problem Solving
- Troubleshooting
- CRM
About Assistantly
assistantly.comAssistantly is a strategic partner for founders that connects you with AI-powered, multi-skilled Unicorn Assistants who handle admin, operations, marketing, and CX—designed to flex and scale with a growing startup. They source offshore talent from the Philippines and Latin America and typically place Unicorns in about 14 days or less. Pricing is transparent, with most roles around $2,500–$3,000 per month (higher for niche roles), plus a risk-free replacement guarantee and ongoing Success Manager support. A proprietary Leadership DNA Profile helps ensure each Unicorn aligns with your leadership style and culture, with full visibility through the Assistantly Dashboard.
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