Customer Support Specialist - Pittsburgh
Mykaarma
About this role
A Customer Support Specialist at myKaarma will diagnose and resolve customer concerns related to SaaS automotive solutions, collaborating with product and engineering teams to improve customer satisfaction and support efficiency.
Skills
About Mykaarma
mykaarma.commyKaarma provides service-department software for auto dealerships, focused on payments, scheduling, and customer communication. The platform connects every touchpoint in the service lane to translate complex workflows into transparent, automated, and effortless interactions for vehicle owners and dealership teams. myKaarma helps dealers optimize and automate fixed-ops processes—booking, payments, messaging and follow-up—to improve efficiency, customer experience, and retention.
About Mykaarma
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Mykaarma.
Salary
$63k – $75k
per year