Customer Support Specialist – Software (m/w/d)
wscad
About this role
A Customer Support Specialist at WSCAD provides technical assistance to customers with software application, installation, and usage. The role involves handling customer inquiries, analyzing issues, and documenting feedback to improve software.
Skills
About wscad
wscad.comWSCAD GmbH is a German software company that develops the first AI-assisted E-CAD (electrical CAD) solution. Their platform serves electrical engineering disciplines such as control cabinet construction, building automation, electrical installation, fluid engineering and P&ID. WSCAD combines schematic and panel-layout tools with AI-driven automation to speed planning, reduce errors, and streamline documentation and BOM generation for engineers, panel builders and system integrators. The product (also referenced as ELECTRIX) positions itself as an efficiency-focused electrical CAD suite for industrial and building projects.
About wscad
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for wscad.
Salary
$35k – $45k
per year