Diligent Corporation
Diligent is seeking a Bilingual Customer Support Specialist to handle Tier I support, resolve technical and software issues, and manage client relationships via phone. The role requires collaborating with Customer Success and ProdOps teams to ensure speedy resolutions while communicating effectively with both technical and non-technical stakeholders. Candidates must be bilingual in Spanish and English with a strong commitment to customer service and resilience under pressure.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
2001
Diligent is the leading AI-powered GRC (Governance, Risk, and Compliance) platform, providing a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk, elevate governance, and manage compliance. Its unified Diligent One Platform spans board management, entity and secretarial management, enterprise risk management, IT and cyber risk, compliance, internal audit, and analytics. Organizations worldwide use Diligent to streamline governance operations, automate compliance workflows, and leverage AI-driven insights for smarter decision-making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Diligent Corporation.
Diligent Corporation didn’t post a salary, so this is our estimate from similar listings.
43% below the average for this role
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