Customer Support Specialist – SupTech Stream
regnology
About this role
A Client-Facing Product Support Specialist at a financial regulatory technology company provides first-level support for regulatory reporting solutions, troubleshoots issues, and communicates with clients through ticketing systems and communication channels.
Skills
About regnology
regnology.netRegnology is a global leader focused on regulatory reporting and data, providing software and services to financial institutions, regulators and tax authorities. Its modular Regnology Platform and cloud offering (Rcloud) power reporting hubs and industry-specific solutions—transaction reporting, tax, insurance, risk and finance—alongside connectivity and tooling such as Rconnect, a granular data model (RGD) and a Regnology Chatbot. For supervisors and authorities it supplies products like the Supervisory Hub, AEOI and Fusion Statistics to ingest, standardize and analyze regulatory data. Clients rely on Regnology for end-to-end compliance workflows, data-centric architecture and global coverage that simplify complex regulatory obligations.
About regnology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for regnology.
Salary
$48k – $60k
per year