Customer Support Specialist & Trainer
Avaindustries
About this role
Ava Industries is seeking experienced individuals with a background in Medical Office Administration and customer service to support and train clients on their cloud-based EMR software. The role involves providing exceptional support, troubleshooting, and training remotely across Canada, with some travel, to empower healthcare providers and improve patient care.
Skills
Qualifications
About Avaindustries
avaindustries.caAva EMR is a Canadian, physician-designed electronic medical record platform serving primary care practices and clinics. The award-winning platform emphasizes seamless data migration, an intuitive interface, dedicated support, and broad integrations (including Ava Connect and Ava AI) to streamline clinical workflows. With built‑in AI features and a focus on usability, Ava aims to make charting and practice operations faster, simpler, and more efficient to improve clinician productivity and patient care.
About Avaindustries
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Avaindustries.
Salary
$99k – $132k
per year
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