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Customer Support Specialist - Treasury at Commerce Bank - ApplyBlast

Customer Support Specialist - Treasury

Commerce Bank

5 days ago

3.9 on Glassdoor

Kansas City, Missouri, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Support Specialist - Treasury provides technical system support for commercial activities within the Operations Division, resolving customer issues and offering training for Network and Mainframe computer systems. This role involves handling inbound calls, managing cases, and providing technical assistance for various banking platforms and hardware. The specialist ensures high-quality customer service while maintaining accuracy and timeliness in resolving inquiries.

Responsibilities

Provide technical system support for commercial activities and resolve customer issues
Process account maintenances and manage cases through case management systems
Deliver technical assistance for security password resets and application connectivity

Skills

About Commerce Bank

commercebank.com

Headquarters

Kansas City, Missouri, United States

Company Size

1001-5000 employees

Founded

1865

View Profile

Commerce Bank offers personal and business banking, checking, mortgages, loans, investing, credit cards & more. Visit us online or at one of our locations.