Customer Support Specialist
Snapdocs(14 days ago)
About this role
Snapdocs is transforming the real estate closing industry by providing workflow software and AI-driven automation that connects various stakeholders involved in mortgage transactions. The company is backed by major investors and aims to improve operational pain points with innovative solutions.
Required Skills
- Customer Service
- Support
- Communication
- Troubleshooting
- Product Support
- Remote Support
- Documentation
- Problem Solving
- Technical Support
About Snapdocs
snapdocs.comSnapdocs is the mortgage industry’s leading eClosing platform that automates and orchestrates the mortgage closing process. It provides notary scheduling, eClosing (including remote online notarization support), eVault document management, and workflow tools to coordinate lenders, title/settlement agents, and signing professionals. Snapdocs integrates with loan origination and title systems to streamline operations, reduce errors and turnaround time, and maintain compliance-ready audit trails. Lenders, servicers, and settlement partners use the platform to scale closings and improve the borrower experience.
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