Customer Support Specialist
Calumet
About this role
The Customer Support Specialist provides front line support in order fulfillment and interacts directly with customers, sales, and various departments to ensure accurate processing of orders, invoicing, and issue resolution. The role emphasizes customer advocacy, administrative support, and maintaining strong partnerships to uphold service levels.
Skills
About Calumet
calumet.comCalumet is an independent manufacturer, formulator, and marketer of petroleum‑based specialty branded products serving a range of consumer and industrial markets. The company produces a diversified slate of specialty products and positions itself as an innovative, integrated solutions partner. With a legacy of solving real‑world problems, Calumet emphasizes close customer partnerships to develop tailored products that meet evolving market needs.
About Calumet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Calumet.
Salary
$40k – $60k
per year
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