Customer Support Specialist
Exely
About this role
A Customer Support Specialist provides technical support and assistance to customers, helping them troubleshoot issues related to software products. The role involves addressing customer inquiries, resolving problems, and ensuring a positive customer experience.
Skills
About Exely
exely.comExely is a hospitality technology company that helps hotels grow revenue by driving direct bookings. Its integrated platform combines a booking engine, channel manager, and property management system (PMS) with a website builder, hotel apps, and related services like website development and reputation management. By unifying distribution, reservations, and guest engagement, Exely enables hotels to streamline operations and optimize their online presence from a single system. The company focuses on empowering hotels to grow direct bookings and maximize revenue through end-to-end software solutions.
About Exely
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Exely.
Salary
$68k – $91k
per year