Customer Support Specialist
StartPlaying
About this role
A Customer Support Specialist at StartPlaying ensures exceptional player and GM experiences by handling complex support challenges, improving documentation, and driving customer satisfaction. The role involves community moderation, documentation maintenance, and collaboration across teams.
Skills
About StartPlaying
startplaying.gamesStartPlaying is an online platform that connects players with professional game masters for tabletop roleplaying games across various systems, including popular titles like Dungeons & Dragons. The service allows users to find and join games that fit their schedules, whether they're seasoned veterans or newcomers to the genre. With a focus on creating engaging and interactive experiences, StartPlaying aims to facilitate fun gaming sessions in a community-driven environment. Additionally, the platform supports team-building events for companies, providing unique, collaborative gaming experiences.
About StartPlaying
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for StartPlaying.
Salary
$68k – $73k
per year