Solve Intelligence
Solve Intelligence is seeking a dedicated Customer Support Specialist to act as the first line of defense for demanding patent attorneys and IP teams. This role involves resolving technical issues, triaging complex tickets to engineering and legal stakeholders, and building self-serve documentation to reduce ticket volume. The ideal candidate possesses a builder mentality, strong written communication skills, and the ability to shape customer support processes in a high-growth startup environment.
Headquarters
London, England, United Kingdom
Company Size
11-50 employees
Founded
2023
Solve Intelligence is an AI platform used by 700+ law firms and in-house IP teams to draft, prosecute, and chart patents faster. The platform offers a comprehensive suite of tools covering patent application drafting, office action responses, claim charting, invalidity and freedom-to-operate analysis, portfolio management, and more. It is built for all technology areas and IP practice groups, and was developed by patent attorneys.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Solve Intelligence.
20% above the average for this role