Nagwa
The Customer Support Specialist will provide essential assistance to online learners, addressing their inquiries and issues via calls, email, and chat. The role focuses on resolving concerns promptly, enhancing satisfaction, and collaborating with staff to ensure a positive learning experience.
Headquarters
Windsor, England, United Kingdom
Company Size
501-1000 employees
Founded
2015
Nagwa is an education technology company that produces curriculum-aligned digital learning resources—short video lessons, interactive practice, and assessments—for K–12 students and teachers. Its platform delivers searchable content across maths, science and languages, personalised practice and diagnostic assessments, and teacher tools for lesson planning and tracking. Nagwa works with families, schools and education authorities to localise content and support exam preparation and classroom outcomes. The company emphasizes clear pedagogy, on-demand micro‑lessons and data-driven insights to boost student progress.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nagwa.
Nagwa didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
Customer Service Representative - Chat Support
Sourcefit
Customer Support (Email & Chat)
Laundryheap
Customer Support Agent, Brazil - Night Shift
WPT Global
Customer Support Representative
perunhr
Fully Remote - Entry Level Leadership - Entry Level- ASAP
AO Globe Life
Polish Customer Support Agent (LIS3)
Index of /