Linden Lab
The role is an individual contributor position reporting to the Senior Manager of Product Operations, focused on delivering exceptional support to Second Life’s highest‑value customers, including Concierge and Premium Plus members. The specialist will handle phone, live chat, and ticketed inquiries, leveraging deep technical knowledge of the platform to resolve issues quickly while fostering long‑term customer engagement.
Linden Lab is the creator of Second Life, the largest and most successful 3D virtual world platform where users develop environments, form communities, and trade virtual items on a global marketplace. The company focuses on building the future of virtual experiences, enabling tens of thousands of creators worldwide to design and profit from immersive digital content. Linden Lab operates in the virtual worlds and metaverse industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Linden Lab.
15% below the average for this role
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