Trackerproducts
The Customer Support Specialist will serve as the first point of contact for clients using the SAFE cloud‑based evidence management software, providing guidance, troubleshooting issues, and ensuring a positive user experience. The role involves handling inquiries via phone, email, and ticketing systems, collaborating with implementation and development teams, and contributing to documentation and client retention efforts.
Headquarters
Newport, Kentucky, United States
Company Size
11-50 employees
Founded
1996
Tracker Products designs and manufactures trailer tracking systems used to monitor and guide trailer movement, alignment, and position. Its products are typically used in industrial, commercial, and recreational trailer applications to improve backing accuracy and safety.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Trackerproducts.
17% below the average for this role